Last Updated: December 4, 2025
Welcome to Kodescape LLC. These Terms and Conditions govern your use of our services and website. By engaging with Kodescape, you agree to these terms. Please read them carefully.
Terms and Conditions
Governance for use of our services and website
About Kodescape
Kodescape LLC is registered in the United States with our principal office located at 30 N Gould St Ste R, Sheridan, WY 82801. We provide professional software development services, SEO solutions, and digital content services to clients worldwide.
For any questions regarding these terms, you can reach us at info@kodescape.com.
Services We Provide
Kodescape offers a range of professional services including:
- Website development and custom software solutions
- Full-stack application development
- Enterprise Resource Planning (ERP) solutions
- Search Engine Optimization (SEO) services, including Local SEO and AI Search Optimization
- Blog content creation and professional copywriting services
We deliver these services through different engagement models. Some services operate on monthly subscription plans (such as SEO services), while others are structured as one-time projects (like software development). For ongoing systems such as ERP solutions, we offer maintenance plans to ensure your software continues to perform optimally.
How We Work Together
When you engage with Kodescape for a project or service, we establish clear expectations from the start. Your project scope, deliverables, timeline, and costs will be outlined in a separate agreement or statement of work that accompanies these terms.
We believe in transparency and collaboration. Throughout our engagement, we maintain open communication channels to keep you informed about progress and address any questions you might have.
Payment Terms
Project Deposits
For most projects, we request a deposit before work begins. This helps us allocate resources and demonstrates mutual commitment to the project's success. The specific deposit amount will be detailed in your project agreement.
Payment Schedules
Payment terms vary depending on the service type. Monthly services are billed on a recurring basis, while project-based work follows milestone payments or the schedule outlined in your agreement. We use Stripe as our secure payment processor.
Late Payments
We understand that circumstances can sometimes delay payments. If payment is delayed, we'll work with you to find a solution. However, please note that project timelines may need to be adjusted based on the length of any payment delay to ensure we can continue delivering quality work.
Refunds
We stand behind our work. If you're not satisfied with our services, we're committed to making it right. Deposit refunds are handled on a case-by-case basis through mutual agreement. Once a project is completed and delivered according to our agreement, the work is considered final.
Intellectual Property and Ownership
Your Content and Materials
Everything you provide to us (brand materials, content, images, data) remains yours. We only use these materials to deliver the services you've requested.
Work Product Ownership
Once you've completed full payment for your project, the final deliverables become yours. This includes the websites, software, content, or other materials we've created specifically for you.
Third-Party Assets
Some projects may incorporate third-party tools, libraries, frameworks, or assets (such as fonts, icons, or software components). For these elements, Kodescape provides you with the appropriate licenses needed for your project. The underlying third-party assets remain subject to their original licenses.
Our Portfolio and Case Studies
We take confidentiality seriously. From the moment we begin working together, we operate under a non-disclosure agreement. We will not share details of your project with anyone outside the project team without your explicit permission. If you're comfortable with us showcasing our work on your project, we'd appreciate the opportunity, but this is always your choice.
Confidentiality
Your business information, project details, and proprietary data are kept strictly confidential. We maintain professional standards of privacy and will never disclose your information to third parties except where necessary to deliver the services you've requested (such as hosting providers or specific tools required for your project) or where required by law.
Service-Specific Terms
Website and Software Development
We build your digital solutions using industry-standard practices and technologies. During development, we'll share progress updates and gather your feedback. After launch, you're responsible for maintaining your own backups, though we're happy to provide maintenance services if needed.
SEO Services
Search engine optimization is a long-term strategy. While we use proven techniques and stay current with best practices, we cannot guarantee specific rankings or traffic numbers because search engines regularly update their algorithms. We focus on sustainable, ethical SEO practices that build lasting results.
Content Services
Our copywriting and blog content services deliver original work created specifically for you. We conduct reasonable research to ensure accuracy, but you're responsible for reviewing and approving content before publication.
Maintenance Plans
If you've purchased a maintenance plan, we'll provide ongoing support within the scope defined in your maintenance agreement. This typically includes updates, bug fixes, and technical support during business hours.
Using Our Website
When you visit our website, you're welcome to browse and learn about our services. We collect some basic information through cookies and analytics tools (specifically Google Analytics) to improve your experience and understand how people use our site.
You're free to contact us through our website forms or email. We don't require you to create accounts to work with us or inquire about our services.
Your Responsibilities
To help us deliver the best results, we need your cooperation:
- Provide timely feedback and approvals when requested
- Supply accurate information and materials needed for your project
- Respond to our communications within reasonable timeframes
- Make payments according to the agreed schedule
- Review and test deliverables promptly
Delays on your end may impact project timelines. We'll always do our best to accommodate changes, but significant delays may require schedule adjustments.
What We Don't Guarantee
While we're committed to delivering high-quality work, certain things are beyond our control:
- We cannot guarantee specific business outcomes like sales increases or conversion rates. Your success depends on many factors beyond the services we provide.
- For web-based services, we cannot guarantee 100% uptime because internet infrastructure and third-party services may occasionally experience disruptions. However, we select reliable hosting partners and build robust solutions designed for maximum availability.
- Technology changes rapidly. While we build using current best practices, we cannot predict how future changes in technology, browsers, devices, or platforms might affect your project.
Limitation of Liability
Kodescape provides professional services with care and expertise. However, our liability is limited to the fees you've paid for the specific services in question.
We are not liable for indirect losses, lost profits, or consequential damages arising from our services. This limitation exists because factors outside our control can affect your business outcomes.
If you believe there's an issue with our work, please contact us immediately so we can address it. We're committed to resolving any legitimate concerns.
Changes to Projects
We understand that project needs sometimes evolve. If you'd like to change the scope of work after we've begun, we're usually happy to accommodate reasonable adjustments.
Significant changes may require revisions to project timelines and costs. We'll discuss any necessary adjustments with you before proceeding. Our goal is flexibility while ensuring we can deliver quality results.
Termination
Either party may terminate our agreement under circumstances outlined in your specific service agreement. If termination occurs:
- You'll be responsible for payment for work completed up to the termination date
- We'll provide you with work product completed to that point
- Both parties will return or destroy any confidential information
- Any deposits or advance payments will be handled according to work completed and the terms of your specific agreement
We hope to avoid termination by maintaining clear communication and addressing concerns as they arise.
Privacy and Data Protection
We collect and process personal information in accordance with our Privacy Policy. This includes contact information you provide and analytics data from website visitors.
We take data security seriously. Your information is stored on encrypted servers, backed up regularly, and accessed only by team members who need it to deliver your services.
We retain your project files for 12 months after project completion to provide support and address any issues that may arise. Account information is kept while your account is active and for 6 months after closure. Analytics data is retained for 12 months before being deleted or anonymized.
If you have questions about how we handle your data, our Privacy Policy provides detailed information, or you can contact us directly.
Third-Party Services
We sometimes use third-party services and tools to deliver our services effectively (such as hosting providers, analytics tools, or specialized software). While we carefully select reputable partners, we cannot control their practices or guarantee their performance.
When we use third-party services on your behalf, those services operate under their own terms and conditions. We recommend reviewing the terms of any third-party services that will directly host or handle your data.
Dispute Resolution
We believe most disagreements can be resolved through honest conversation. If you have concerns about our services, please contact us at info@kodescape.com. We're committed to finding fair solutions.
If we cannot resolve a dispute through discussion, both parties agree to make good-faith efforts to resolve the matter through mediation before pursuing legal action.
These terms are governed by United States law. Both US and UK law principles apply where relevant to our international client base.
Updates to These Terms
We may update these Terms and Conditions occasionally to reflect changes in our services or legal requirements. When we make significant changes, we'll notify you via email or by posting a notice on our website.
Your continued use of our services after changes take effect means you accept the updated terms. We encourage you to review these terms periodically.
General Provisions
Entire Agreement: These terms, together with your specific service agreement, constitute the complete agreement between you and Kodescape.
Severability: If any part of these terms is found to be unenforceable, the remaining provisions continue in full effect.
No Waiver: If we don't enforce a provision immediately, that doesn't mean we've waived our right to enforce it later.
Assignment: We may assign our rights and obligations under these terms to another entity (for example, if our business is acquired). You may not assign your rights without our written consent.
Contact Information
We're here to help. If you have questions about these terms or any aspect of our services, please reach out:
Kodescape LLC 30 N Gould St Ste R Sheridan, WY 82801 United States
Email: info@kodescape.com Phone: +1 325-866-9960
We typically respond to inquiries within one business day.
Thank You
Thank you for choosing Kodescape. We look forward to working with you and delivering exceptional results that help your business thrive.